FAQ

 

What are in your birthday boxes?

Each themed birthday box contains:

  • Reversible Birthday Bandana, with the reverse side in the theme of your choice
  • Personalized Birthday Hat
  • Healthy Birthday Treat, complete with birthday candle
  • Themed Toys
  • Birthday Card
  • And they are dogs, so at least one Happy Birthday ball...

What can I do if I want a box but don't see a theme that suits my dog's personality?

Does your dog bark to a different drummer?  Want a different theme? Contact us at mypup@thebirthdaypuppy.com.  We are here to make you and your dog happy.

Do you accept returns or exchanges?

Because all items are customized to suit your dog, we cannot accept returns or exchanges.  We do, however, want to make sure you are happy.  So please contact us if there is a problem.

Any other questions?

Please feel free to contact us by email at mypup@thebirthdaypuppy.com